Assurance

Assuring a high-quality training and assessment framework.

The Assurance Team is responsible for ensuring that assessors make valid assessment decisions and that learners meet the required standard when they are awarded a Waihanga Ara standard, qualification, or micro-credential.

You can keep up to date with our assurance work by joining the mailing list for our quarterly quality assurance e-newsletter. Sign up now!

There are two teams dedicated to the assurance mahi:

• The Infrastructure Team/Ohu Hanga Pūnaha is led by Rachelle McNabney, who is assisted by Jeremy Busby, Kashif Ahmed, Reena Patel, Stephen Bocock, Deanne Decke, and Imi Niluthpala. This team support the Access Trades, Civil Infrastructure, Electricity Supply, Electrotechnology, Gas Infrastructure, Plumbing, Gasfitting and Drainlaying, Professional Services, and Water Services sectors.
• The Construction Team/Ohu Mahi Waihanga is led by Helen Finlayson, who is assisted by Nikki Laby, Ryan Ego, Terri Waerea and Tim Reid.  They support the On-site Construction, Off-Site Construction, and Finishing Trades sectors.

Mike Grumball (GM Assurance) and Joy Potter (Insights and Projects Manager) complete the Assurance Team.

Assurance Plan

The 2025 Assurance Plan outlines our approach, principles, and deliverables for 2025. It reflects our collaborative and evaluative approach with a focus on continuous improvement. The plan is embedded with the principles of Mātauranga Māori through our Tēnei Te Ara Poutama framework, which has been designed specifically for the Assurance Team.

If you want to know more, follow the link to our 2025 Assurance Plan. If you have any questions, queries, or suggestions, please email Mike Grumball (GM Assurance).